Replace your traditional office phone system with AlienCloud Hosted PBX — enterprise-grade voice features with no hardware, no CAPEX, and no maintenance. Fully managed cloud phone system for Malaysian businesses.
Traditional PBX systems require expensive hardware, dedicated lines, and IT maintenance. AlienCloud Hosted PBX delivers all the same features — and more — entirely in the cloud.
No server to buy, no PBX box to install. Pay a monthly subscription — we manage everything in the cloud.
Your cloud phone system can be up and running within days — not weeks of hardware installation and cabling.
Staff use the same extension from office, home, or on the road — any device with internet access.
Add or remove extensions in minutes — no hardware changes required as your team grows.
IVR, call queuing, ring groups, call recording, voicemail-to-email — all included without premium hardware.
Unique to AlienCloud — transfer incoming calls directly to your WhatsApp AI chatbot for seamless service.
Full business phone system hosted in the cloud — no physical PBX hardware required at your office.
SIP-based extensions for all staff — use on desktop softphone, IP desk phone, or mobile app.
Configure your own IVR menu — route callers to the right department or extension automatically.
Malaysian virtual phone numbers for your business — Kuala Lumpur, Penang, Johor, and more.
Connect your existing IP-PBX or telephony system via SIP trunk — flexible integration options.
Record and archive all calls for compliance, quality assurance, and training purposes.
Queue incoming calls and distribute to available agents — configurable ring strategies.
Voicemail messages delivered to your email as audio file attachments — never miss a message.
Port your existing Malaysian phone numbers to AlienCloud — keep your numbers, upgrade your system.
Link voice calls with your CRM system — log call data, customer interactions, and follow-ups.
Transfer incoming calls to WhatsApp AI chatbot — unique AlienCloud feature for seamless service continuity.
Fully cloud-based — staff work from any location with the same phone system experience.
Affordable professional phone system without the CAPEX of traditional PBX hardware.
Unified phone system across all branches — internal calls free, consistent IVR.
ACD, call queuing, recording, and reporting for inbound and outbound call operations.
Distributed teams use the same PBX system regardless of location or device.
Enterprise-grade telephony with call recording for compliance and auditability.
Patient inquiry management, appointment booking calls, and inter-department routing.
Contact Web ASP Sdn Bhd via Mobiweb Group for a custom Cloud PBX proposal — we will assess your requirements and recommend the right plan.