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MobiWeb

Active Deployments Across
Regulated Industries

Mobiweb Group has delivered enterprise communication and technology solutions across 8 industries in Malaysia, Singapore, and the Philippines β€” field-tested, not theoretical.

8 Industries, 1,000+ Clients

Our platforms are proven across regulated sectors, government agencies, enterprise organisations, and high-growth businesses throughout the region.

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Financial Services & Insurance

High-volume transactional messaging, OTP delivery, and customer engagement for banks, insurance companies, fintech platforms, and lending apps.

Solutions Used

High-volume OTP & 2FA SMS Transactional notifications WhatsApp customer engagement WABA for policy renewals Email API for statements

How We Help

A major Malaysian insurance company uses Mobiweb's SMS platform to deliver millions of OTP and policy notifications monthly β€” with high-priority routing for time-sensitive authentication messages.

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Automotive

Dealer communication, workforce management, AI-driven operational systems, and customer engagement for automotive groups and dealer networks.

Solutions Used

AI-powered staff onboarding Dealer SMS & WhatsApp alerts Service reminder automation Workforce communication ESG reporting via WhatsApp

How We Help

Mobiweb has delivered a fully AI-powered corporate operational platform for a major Malaysian automotive organisation β€” built on WhatsApp Business API with zero app download required.

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Government & GLC

Digital citizen communication, enterprise workflow systems, and Cloud PBX deployments for government agencies, GLCs, and public-sector organisations.

Solutions Used

Cloud PBX & VoIP systems Digital citizen notifications Enterprise workflow automation System integration WhatsApp for public services

How We Help

As an MOF registered vendor, Mobiweb serves government agencies and GLCs directly β€” providing Cloud PBX, SMS notification platforms, and enterprise workflow systems through proper procurement channels.

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Healthcare & Medical

Patient appointment management, queue management systems, appointment reminders, and WhatsApp-based patient communication for clinics and hospitals.

Solutions Used

Queue Management System (QMS) Appointment reminders via SMS WhatsApp patient communication Lab result notifications Clinic Cloud PBX

How We Help

Healthcare providers use Mobiweb's QueueSystem.my to manage patient queues with TV display, voice announcements, and WhatsApp notifications β€” significantly reducing physical waiting times.

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E-commerce & Retail

Order confirmation automation, delivery tracking updates, customer loyalty campaigns, and CRM integration for online and offline retail businesses.

Solutions Used

Order confirmation SMS/WhatsApp Delivery tracking notifications Promotional SMS campaigns iCRM customer management Email API for receipts

How We Help

E-commerce businesses use iSMS and WABA to automate order confirmations and delivery updates β€” keeping customers informed at every stage without manual intervention.

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Education

Student enrollment communication, fee reminders, class announcements, parent updates, and event notifications for schools, colleges, and training centres.

Solutions Used

Enrollment confirmation SMS Fee payment reminders Class & exam announcements Parent WhatsApp updates HRDF training notifications

How We Help

Education institutions use iSMS to send bulk SMS notifications for exam schedules, fee reminders, and event announcements β€” reaching parents and students reliably across all mobile operators.

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HR & Workforce

Employee communication, payslip delivery, attendance notifications, KPI alerts, and multi-channel workforce management for HR departments.

Solutions Used

Payslip email delivery Attendance & shift SMS alerts KPI tracking notifications Staff onboarding via WhatsApp AI Leave approval automation

How We Help

HR teams use Mobiweb's Email API for payslip distribution and iSMS for attendance reminders β€” automating repetitive HR communications across large workforces.

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Enterprise & Custom

Custom workflow automation, cross-system API integration, AI-powered operational platforms, and enterprise-grade communication infrastructure.

Solutions Used

Custom software development API integration & connectivity AI chatbot deployment iCRM + WhatsApp enterprise Multi-channel unified platform

How We Help

Enterprise clients work with Mobiweb for custom-built systems β€” from AI-powered operational platforms to complex API integrations connecting their CRM, ERP, and communication channels.

Don't See Your Industry?

We work across many sectors β€” if you're not sure whether Mobiweb is a fit, just ask. We'll tell you honestly.