Let AI handle your WhatsApp enquiries 24/7 — in Bahasa Malaysia, English, and Chinese. Build intelligent conversation flows without writing a single line of code.
AI understands what your customer means — not just keyword matching. Handles colloquial BM, formal EN, and simplified CN naturally.
Drag-and-drop conversation flow builder — no coding needed. Design branching conversations, conditional logic, and multi-step workflows.
Single chatbot handles all three languages simultaneously — AI detects the language and responds accordingly.
Collect customer information through interactive WhatsApp forms — name, phone, company, preferences — all via conversational UI.
Connect your chatbot to live backend data via HTTP API nodes — check order status, account balance, or any system in real time.
When the AI reaches its limit, the full conversation history transfers instantly to a human agent — seamless to the customer.
Track conversation volumes, intent hit rates, drop-off points, and agent handoff rates — optimise your flows with data.
Your AI chatbot never sleeps — handles enquiries at midnight, on weekends, and during peak hours without additional staffing.
Define exactly when and why conversations escalate — by keyword, sentiment, intent confidence, or customer tier.
Send images, PDFs, videos, and product catalogues as part of the AI conversation flow — not just text.
Built on official WhatsApp Business API — all flows comply with Meta messaging policies and template requirements.
Auto-tag contacts based on conversation outcomes — hot lead, enquiry, complaint, VIP — for downstream CRM integration.
Our no-code visual flow builder lets your team design, test, and deploy intelligent WhatsApp conversation flows — without writing a single line of code. Build branching logic, conditions, API calls, and escalation rules visually.
AI chats with new enquiries, asks qualifying questions, scores leads, and routes hot prospects directly to your sales team.
Customers check availability and book appointments via WhatsApp — AI confirms and sends reminders automatically.
Customers type their order number; AI fetches real-time status from your backend and replies instantly.
Use WhatsApp AI flows to guide users through OTP verification — more engaging than a plain SMS.
New staff receive onboarding information, submit documents, and answer HR forms entirely through WhatsApp.
Handle FAQs, return requests, complaint logging, and service updates automatically — escalate complex issues to humans.
Get your official WhatsApp Business Account verified — Mobiweb handles the full application and approval process.
Use the no-code visual flow builder to design your conversation journeys — templates available for common use cases.
Test your chatbot in a sandbox environment. Adjust responses, add branches, and fine-tune escalation rules.
Deploy to your WhatsApp number. Monitor conversations in real time through the dashboard and iterate as needed.
Request a live demo — we'll show you a working chatbot flow built for your industry in under 30 minutes.